Privacy Policy

Last Updated February 20, 2025.

CLEANING FOR BUSY PEOPLE CORP. d/b/a CLEANING FOR BUSY PEOPLE (“we”/“us”/“our”) owns and operates the website located at https://cleaningforbusypeople.com/ (the “Website”), and any subdomains and mobile applications used in connection with or related to the same. CLEANING FOR BUSY PEOPLE is committed to protecting the personal information that we collect, use, and disclose in the course of providing you with CLEANING FOR BUSY PEOPLE’s service (the “Service”). This Privacy Policy describes how we collect, store, use and distribute information about identifiable individuals (“Personal Information”) through the Website and/or Service (as defined in our Terms of Use). Our Service is provided to customers who have registered or created an account with us (“Account Owners”), and any information collected via the Website and Service from our employees, Social Media accounts and contractors. This Privacy Policy, together with the Terms of Use also posted on our Website, set forth the general rules and policies governing your use of our Website and Services. Depending on your activities when visiting our Website and/or using our Service you may be required to agree to additional terms and conditions.

A NOTE ABOUT CHILDREN. You must be at least 18 years old to use the Website and/or Service. We do not intentionally gather Personal Information from visitors who are under the age of 13. If a child under 13 submits Personal Information to CLEANING FOR BUSY PEOPLE and we learn that the Personal Information is the information of a child under 13, we will attempt to delete the information as soon as possible.

LAWFUL PROCESSING. We process your Personal Information as set out in this Privacy Policy and to the extent necessary for the performance of our obligations to you, which may include providing the Service to you under our Terms of Use. We set out below the type of Personal Information that we collect and how we use it. Except as set forth in this Privacy Policy, your Personal Information will not be used for any other purpose without your consent. We will not actively collect Personal Information for the purpose of sale or third-party marketing in a way that specifically identifies the individual; we do not sell customer lists. You may withdraw your consent to our processing of your Personal Information at any time. However, withdrawing consent may result in your inability to continue using the Website and/or the Service. Certain information may be exempt from such a request, such as information we require for compliance with a legal or regulatory requirement or other business purpose.

SCOPE. This Privacy Policy covers the activities of CLEANING FOR BUSY PEOPLE in the course of providing the Service and operating the Website. It does not apply to the privacy practices of third parties that we do not own or control, including third-parties that offer products or services to Account Owners linked or made available through our Website and/or Service.

WHAT WE COLLECT. Below are the ways in which we may collect, use, and disclose Personal Information:

  • Personal Information We Collect from Account Owners. We collect registration data such as your full name, phone number, address, state, postal code and email address as well as other contact information, in order to communicate with you, our Account Owner about our business relationship & Services. We also collect payment credentials or related information from Account Owners in order to allow those Account Owners to pay CLEANING FOR BUSY PEOPLE for services procured by such Account Owners. We have the ability to take and upload photos, notes and other content to the Website such as a photo and description of a job that you want completed. The content that you make available together with the content we upload will be accessible to CLEANING FOR BUSY PEOPLE and their authorized Employee Users.
  • Usage Data. We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through a mobile device (“Usage Data”). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
  • Cookies and Similar Tracking Technologies. We use cookies, tracking pixels, and similar tracking technologies to gather information about how you are interacting with the Service, which may include identifying your IP address, browser type, and referring page. Please see the section titled “Cookies & Other Automatic Data Collection and Tracking Methods” below for more information.
  • Employee and Job Applicant Information. When we seek candidates for potential jobs or contracting engagements with CLEANING FOR BUSY PEOPLE, or if you apply for a job with us, we collect Personal Information to process and respond to that application or inquiry, which may include information contained in a resume, cover letter, or other related materials. With your consent, we may also obtain Personal Information from third-party job references or former employers or conduct background checks. For people who become our employees or contractors, we will typically retain the information provided by those candidates in the application process along with additional information to manage their employment or contractor relationship with us.

USE OF PERSONAL INFORMATION. CLEANING FOR BUSY PEOPLE uses the Personal Information described above to:

  • provide, operate, maintain, and improve the Website, and Service.
  • facilitate account administration, billing, payment processing, verification, and authentication and to contact you in relation to the same;
  • send technical notices, updates, security alerts, and support any administrative messages;
  • facilitate transactions and send related information to the relevant transaction participants, including confirmations and invoices;
  • respond to comments, questions, requests, and provide customer service and support;
  • communicate with you and provide news, special offers, or marketing information about us, our services, our subsidiaries or affiliates, and about our subsidiaries or affiliates existing and new products and services;
  • investigate, identify, mitigate, and prevent potential or actual fraud, unauthorized access to the Website and/or Service, and other illegal activities;
  • monitor and analyze trends, usage, and activities in connection with the Website, and/or Service, including generating aggregated and anonymized statistics and disclosing industry trends to third-parties which are derived from use of the Service but do not include any Personal Information;
  • conduct business and contractual relationships that we have with various persons and companies (such as customers, suppliers, partners, and employees);
  • in any other way we may describe when you provide the information;
  • facilitate the use of AI Tools and for analysis, improvement, and security purposes related to the same and, to the extent that CLEANING FOR BUSY PEOPLE engages third-party service providers in connection with the AI Tools, you acknowledge, authorize, and agree, as applicable, that said third-parties may access, use, and store any information in connection with the AI Tools in accordance with their applicable terms and policies; and
  • fulfill other purposes which we will notify you about and for which we shall seek your consent.

THIRD-PARTY RELATED TERMS. Connecting through Third-Party Sites. Users may login or register to use the Service through certain third-party owned or operated social networking services (“SNSs”). If you are already logged into the Website and/or Service and a SNS or a Third-Party Account, when you connect to the SNS or Third-Party Account, you may be prompted to merge your profiles. By proceeding, you are allowing the App and/or Service to access your information and you are agreeing to the SNSs’ or Third-Party Account’s terms of use in your use of the Website or Service. Conversely, if you are not currently registered as a user of the Website or Service, and you click on “Sign in” through the SNS or Third-Party Account that we support, you will first be asked to enter your SNS or Third-Party Account credentials and then be given the option to register for the Website or Service. In this case, we may receive information from the SNS or Third-Party Account to make it easier for you to create an account on the Website and show our relevant content from your SNS friends. Once you register on the Website and connect with the SNS or Third-Party Account you will be able to automatically post recent activity back to the SNS or Third-Party Account. Any information that we collect from your SNS account or Third-Party Account may depend on the privacy settings you have with that SNS or Third-Party Account, so please consult the SNSs’ or Third-Party Account’s privacy and data practices.

THIRD-PARTY LINKS. The Website, and/or Service may contain links to other third-party websites that are not owned or controlled by us. Such third-party websites are governed by the terms and conditions and privacy policies of such third-party providers, and we are not involved in any interaction or transaction between you and such third-parties. We encourage you to read the privacy policies of every website you visit. The links to third-party websites or locations are for your convenience and do not signify our endorsement of such third-parties or their products, content, or websites.

Third-Party Partner Integrations. Optional third-party add-ons may be offered by our integration partners from time to time. Data shared with third-party integration partners is subject to the privacy policies and terms of service of such third parties.

PAYMENTS. When you provide credit card or other payment information to pay for CLEANING FOR BUSY PEOPLE services and/or subscriptions, your credit card and financial information is processed by a third-party subscription management provider. Because our payment service is provided by a third-party service provider, Stripe, Inc. (“Stripe”) by processing payments through CLEANING FOR BUSY PEOPLE website, you are also agreeing to the terms of Stripe’s privacy policy (see further http://www.stripe.com/ca/privacy). Any personal information that you provide to Stripe about you will be treated in accordance with the terms of Stripe’s privacy policy. CLEANING FOR BUSY PEOPLE does not store and does not have access to your credit card information. That information is provided directly to our third-party payment processor whose use of your personal information is governed by their Privacy Policy (http://www.stripe.com/ca/privacy). These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

OPERATING SYSTEM. If you register or otherwise use CLEANING FOR BUSY PEOPLE Service through our website, we may collect additional information from you, including certain account information. Because our Operating System is provided by a third-party service provider, Octopusapp Inc. d/b/a Jobber (“Jobber”) by utilizing our Service through CLEANING FOR BUSY PEOPLE website, you are also agreeing to the terms of Jobber’s privacy policy (see further https://getjobber.com/privacy-policy/). Any personal information that you provide to Jobber about you will be treated in accordance with the terms of Jobber’s privacy policy.

‍CLEANING FOR BUSY PEOPLE USES GOOGLE ADWORDS FOR REMARKETING. http://cleaningforbusypeople.com/ uses the remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven't completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone's past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google's privacy policy. You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

COOKIES AND OTHER AUTOMATIC DATA COLLECTION AND TRACKING METHODS.

Third-Party Services. We receive information from third parties who help us provide the Service. In addition to the tracking technologies we place, other companies may set their own cookies or similar tools when you visit our Website and/or use our Service. The information generated by the cookies or other tracking technologies related to our Website and Service (the “Analytics Information”) is transmitted to the Analytics Services and Security Services.

Analytics. We engage third-party analytics services, including but not limited to Google Analytics (“Analytics Services”), to help analyze how you use the Website and Service. The Analytics Services use Analytics Information to compile reports on user activity. We may receive reports based on these parties’ use of these tools on an individual or aggregate basis. We use the information we get from Analytics Services only to improve our Website and Service. The Analytics Services may also transfer information to third parties where required to do so by law, or where such third-parties process Analytics Information on their behalf. Each Analytics Services’ ability to use and share Analytics Information is restricted by such Analytics Services’ terms of use and privacy policy. By using our Website, and/or Service, you consent to the processing of data about you by Analytics Services in the manner and for the purposes set out above.

Security and Fraud. We engage third parties that deliver content or offers and third-party identity verification, and fraud detection and prevention services (“Security Services”) to help predict and prevent fraudulent activities on the Website and Service. We may receive reports based on these parties’ use of these tools on an individual or aggregate basis.

System Logs, Cookies and Similar Tracking Technologies. Cookies and similar tracking technologies are used by us to track content usage and traffic on the Website. A cookie is a text file that is downloaded on your hard disk by a web server when you visit certain websites. Cookies and similar tracking technology help us compile aggregate statistics about usage of the Website, such as how many users visit the Website, how long users spend viewing the Website, and what pages are viewed most often. This information is used to improve the content of the Website. You can set your browser to notify you when you are sent a cookie. This gives you the chance to decide whether or not to accept it. If you disable cookies, you may not be able to take advantage of all the features of the Website, and/or Service. Your IP address is reported by your web browser whenever you visit a page on the Website. This information is recorded together with your registration information on our databases.

DISCLOSURE OF PERSONAL INFORMATION WITH THIRD PARTIES.

Sub-Processors. We work with third-party sub-processors for cloud hosting, data storage, customer relationship tools, data analysis, payment processing, and fraud or risk prevention, among other things, to provide you with the Service. For more information, please see our list of Sub-Processors below.

Business Transfers. If our business (or substantially all of our assets) are acquired by a third-party, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information may be made available or otherwise transferred to the new controlling entity, where permitted under applicable law. Your Personal Information may also be transferred in connection with due diligence for any such transactions. In all cases, if any such transactions occur, your Personal Information will remain subject to the restrictions and protections set forth in this Privacy Policy.

SNSs. Our Website, and/or Service may enable you to post content to SNSs or other Third-Party Accounts. If you choose to do this, we will provide information to such SNSs or Third-Party Accounts in accordance with your elections. You acknowledge and agree that you are solely responsible for your use of those websites and that it is your responsibility to review the terms of use and privacy policy of the third-party provider of such SNSs or Third-Party Accounts. We will not be responsible or liable for: (i) the availability or accuracy of such SNSs or Third-Party Accounts; (ii) the content, products, or services on or availability of such SNSs; or (iii) your use of any such SNSs or Third-Party Accounts.

As Required by Law. We may disclose your Personal Information to third-parties without your consent if we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users, or anyone else (including the rights or property of anyone else) that could be harmed by such activities. Further, we may disclose Personal Information when we believe in good faith that such disclosure is required by and in accordance with the law. We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to:

  • satisfy any applicable law, regulation, legal process, or governmental request (including in pursuant to subpoenas, civil investigative demands, or similar processes);
  • enforce our service contracts or user agreements, including investigation of potential violations hereof; and

detect, prevent, or otherwise address fraud, security, or technical issues.

The above may include exchanging information with other companies and organizations for fraud protection, spam/malware prevention, and know-your-customer purposes. Notwithstanding the general terms of this policy, the collection, use, and disclosure of Personal Information may be made outside of the terms of this Privacy Policy to the extent provided for in any applicable privacy or other legislation in effect from time to time, or pursuant to court orders (including in respect to depositions, interrogatories, subpoenas, civil investigative demands, and other court or regulatory-mandated discovery processes).

OTHER RIGHTS AND RESPONSIBILITIES.

Retention. We will keep your Personal Information for as long as it remains necessary for the identified purpose for which we have collected it or as required by law, which may extend beyond the termination of our relationship with you. We may retain certain data as necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personally identifiable data, account recovery, or to comply with our legal obligations or resolve disputes. All retained personal information will remain subject to the terms of this Privacy Policy. If you request that your Personal Information be removed from our systems, it may not be possible to completely delete all your Personal Information for the reasons mentioned above. We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Amendment of this Policy. We reserve the right to change this Privacy Policy at any time. Unless stated otherwise, our current Privacy Policy applies to all Personal Information that we have about you. The date on which the latest update was made is indicated at the top of this document. Your continued use of the Website, and/or Service signifies your acceptance of any changes. If you do not agree with this Privacy Policy, you shall stop using the Website, and/or the Service. You should consult this Privacy Policy regularly for any changes.

For more information, please see our list of Sub-Processors:

  • GoDaddy, Hosting Services, USA
  • Intuit, QuickBooks, USA
  • Twilio Inc., External communications provider, including email and SMS.

 

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