Terms of Use

Updated as of: April 21th, 2025

CLEANING FOR BUSY PEOPLE CORP, which owns this website, and its brand affiliates and subsidiaries (“CLEANING FOR BUSY PEOPLE”, “we”, “us”, or “our”) operate this website (the “Site”), and may operate other websites, online interfaces, mobile or desktop applications and/or additional online properties (collectively with the Site), for information or individual use to individuals, companies, or entities who seek cleaning services (the “Services”). The terms and conditions set forth in these Terms of Use (the “Terms”), together with our Privacy Policy comprise a binding legal agreement between you and CLEANING FOR BUSY PEOPLE and govern your access to the use of the Services, including any content (the “Content”) appearing on or provided through the Services. Please read these Terms carefully.

The Site may only be used by a person or organization, including an individual, corporation, limited liability company, partnership, sole proprietor or other entity, who can form legally binding contracts under applicable law. This Site is offered and available to users who are at least 18 years or older (or over the legal age of majority in your jurisdiction), and by using the Services, you represent and warrant that (1) you have read, understand and agree to be bound by these Terms; (2) you are at least 18 years old; and (3) you are authorized to enter into this agreement.

YOUR ACCEPTANCE OF OUR PRIVACY POLICY. By agreeing to these Terms of Use, you agree to the terms of our Privacy Policy, which is expressly incorporated herein. Before using this Site, please carefully review our Privacy Policy. All information provided to us because of your use of this Site will be handled in accordance with our Privacy Policy. To the extent there are inconsistencies between these Terms of Use and our Privacy Policy, these Terms of Use control.

DO NOT USE THIS SITE OR ANY SERVICES IF YOU DO NOT ACCEPT THESE TERMS. BY ACCESSING AND/OR USING THE SITE OR ANY SERVICES, YOU ACCEPT AND AGREE TO BE BOUND BY THESE TERMS WITHOUT LIMITATION OR QUALIFICATION.

PLEASE NOTE THAT THE “ARBITRATION AGREEMENT” SECTION BELOW OF THESE TERMS CONTAINS A BINDING ARBITRATION CLAUSE AND THAT THE “GOVERNING LAW, JURISDICTION, AND VENURE” SECTION BELOW CONTAINS A CLASS ACTION WAIVER. TO THE FULLEST LEGALLY PERMISSIBLE EXTENT, THESE TERMS AFFECT THE RIGHTS YOU HAVE IN ANY DISPUTE WITH US, OUR SUBSIDIARIES AND AFFILIATES, AND DETERMINE HOW ANY SUCH DISPUTE MAY BE RESOLVED.

VOID WHERE PROHIBITED. THIS SITE IS LOCATED IN THE UNITED STATES (“U.S.”) AND IS DESIGNED TO COMPLAY WITH THE LAWS, RULES AND REGULATIONS OF THE U.S.; AND ONLY INTENDED FOR ACCESS AND USE BY U.S. RESIDENTS.

YOUR CONSENT TO OTHER AGREEMENTS. When you sign up to use a special feature of this Site, you may be asked to agree to special terms governing your use of the special feature. In such cases, you may be asked to expressly consent to the special terms, for example, by checking a box or clicking on a button marked “I agree.” This type of agreement is known as a “click-through” agreement. If any of the terms of the click-through agreement are different than the terms of these Terms of Use, the terms of the click-through agreement will supplement or amend these Terms of Use, but only with respect to the matters governed by the click-through agreement.

OWNERSHIP OF THIS SITE AND ITS CONTENT. This Site, including all its Content are protected under applicable intellectual property and other laws, including without limitation the laws of the United States. All Content and intellectual property rights therein are owned by CLEANING FOR BUSY PEOPLE CORP or the material is included with the permission of the rights owner and is protected pursuant to applicable copyright and trademark laws. The presence of any Content on this Site does not constitute a waiver of any right in such Content. You will not attempt to and do not acquire ownership rights to any such Content viewed through this Site. Except as otherwise provided herein, none of this Content may be used, copied, reproduced, distributed, republished, downloaded, modified, displayed, posted, or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without our express prior written permission.

INTELECTUAL PROPERTY. All intellectual property rights in the CLEANING FOR BUSY PEOPLE Site shall be owned by CLEANING FOR BUSY PEOPLE absolutely and in their entirety. These rights include and are not limited to database rights, copyright, design rights (whether registered or unregistered), trademarks (whether registered or unregistered), logos, graphics, service marks, and other similar rights wherever existing in the world together with the right to apply for protection of the same. All other trademarks, logos, service marks, company or product names set forth in the CLEANING FOR BUSY PEOPLE Site are the property of their respective owners. You are not authorized to display or use CLEANING FOR BUSY PEOPLE Marks in any manner without our prior written permission. You are not authorized to display or use trademarks, product names, company names, logos, service marks, and/or trade dress of other owners featured within this Site without the prior written permission of such owners. The use or misuse of CLEANING FOR BUSY PEOPLE Marks or other trademarks, product names, company names, logos, service marks, and/or trade dress or any other materials contained herein, except as permitted herein, is expressly prohibited. You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information (“Submissions”) provided by you to us are non-confidential and shall become the sole property of CLEANING FOR BUSY PEOPLE. CLEANING FOR BUSY PEOPLE shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you.

ACCESS TO THE SITE. CLEANING FOR BUSY PEOPLE hereby grants you permission to use the Site solely for noncommercial and personal use, provided that you: (i) comply with these Terms of Use; (ii) use the Site for lawful and permitted purposes; (iii) do not modify, copy, or distribute the Site or Content, including on any network, computer, or broadcast in any media; (iv) you retain any and all copyright and other proprietary notices contained in the Site or Content; and (v) do not disable or interfere with any security features of the Site.

USE OF THIS SITE. You agree to use this Site in a manner consistent with any and all applicable rules and regulations. You agree not to upload or transmit through this Site any computer viruses, trojan horses, worms, or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer. Any unauthorized modification, tampering or change of any information, or any interference with the availability of or access to this Site is strictly prohibited. You will not disassemble, decompile, copy, reverse-engineer, or create any derivative works based on the Site or Content. You agree not to use or launch any unauthorized technology or automated system on this Site to access online services or extract Content from the Site. You will not attempt to gain unauthorized access, impair, disable, or overburden the Site. We reserve all rights and remedies available to us.

RESTRICTIONS ON ACCESS & USE OF THE SITE. You may not access or use, or attempt to access or use, the Services or Content to take any action that could harm CLEANING FOR BUSY PEOPLE, or any third Party, or interfere with the operation of the Services, nor may you use the Services in a manner that violates any applicable laws, rules or regulations. Without limiting the foregoing, you agree not to:

Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with any person or entity or the origin of any information you provide;
Use any device, software, or routine to interfere or attempt to interfere with the proper functioning of any Service or Content or any activity conducted on any Service or attempt to probe, scan, test the vulnerability of, or breach the security of any system or network;
Circumvent, reverse engineer, decipher, decompile, disassemble, decrypt, or otherwise alter or interfere with (or attempt, encourage, or support anyone else’s attempt to engage in such activities) any of the software comprising or in any way making up a part of any Services;
Engage in unauthorized spidering, scraping, or harvesting of content or information, or use any other unauthorized automated means to compile information;
Obtain or attempt to gain unauthorized access to other computer systems, materials, information, or any services available on or through the Services or Content;
Take any action that imposes an unreasonable or disproportionately large load on our network or infrastructure;
Upload or otherwise transmit any communication, software, or material that contains a virus, adware, malware, spyware, or ransom-ware, or is otherwise harmful to our users’ computers or systems; or
Engage in any other conduct that restricts or inhibits any person from using or enjoying the Services or Content, or that, in our sole and absolute judgment, exposes us or any of our users, affiliates, or any other third party to any liability, damages, or harm of any type.
Interfere with or disrupt the Services or the CLEANING FOR BUSY PEOPLE Site or the servers or networks connected to the CLEANING FOR BUSY PEOPLE Site;
Post Information or interact on the CLEANING FOR BUSY PEOPLE Site or Services in a manner which is false, inaccurate, misleading (directly or by omission or failure to update information), defamatory, libelous, abusive, obscene, profane, offensive, sexually oriented, threatening, harassing, or illegal;
Use the CLEANING FOR BUSY PEOPLE Site in any way that infringes any third party’s rights, including but not limited to: intellectual property rights, copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
Post, email or otherwise transmit any malicious code, files or programs designed to interrupt, damage, destroy or limit the functionality of any computer software or hardware or telecommunications equipment or surreptitiously intercept or expropriate any system, data or personal information;
Forge headers or otherwise manipulate identifiers in order to disguise the origin of any information transmitted through the CLEANING FOR BUSY PEOPLE Site;
“Frame” or “mirror” any part of the CLEANING FOR BUSY PEOPLE Site, without our prior written authorization or use meta tags or code or other devices containing any reference to us in order to direct any person to any other web site for any purpose; or
Link directly or indirectly to any other web sites;
Transfer or sell your User account, password and/or identification to any other party
Cause any third party to engage in the restricted activities above.

Violations of system or network security and certain other conduct may result in civil or criminal liability to you. We may investigate and work with law enforcement authorities to prosecute users who violate these Terms.

TECHNOLOGY REQUIREMENTS. You will need the following technology requirements to conduct business with CLEANING FOR BUSY PEOPLE and access the Site and the use of the Services,

A computer or mobile device capable of receiving text messages;
A connection to the internet;
A current version of a web browser;
A hard drive or other data storage unit;
A valid, active email address; and
A current version of a program that displays PDF files.

PERSONAL INFORMATION. To the extent you create an account through this Site, or through any CLEANING FOR BUSY PEOPLE related Facebook, Instagram, Google, Yelp, X, or other social media posting, you consent to us using your personal information to create a user account that will allow you to use the CLEANING FOR BUSY PEOPLE Site and Services. Our collection and use of personal information in connection with the CLEANING FOR BUSY PEOPLE Site and Services is as provided our Privacy Policy. You agree to provide and maintain accurate, current and complete information and that we may rely on your Information as accurate, current and complete. You understand and agree that any account you create, including your username and password, are personal to you and may not be used by anyone else. You may not use another’s account without permission. You are responsible for maintaining the confidentiality of your username and password and are fully responsible for all activities that occur under your username and password by you or by anyone else using your username and password, whether or not authorized by you. You agree to change your password immediately if you believe your password may have been compromised or used without authorization. You also agree to immediately inform us of any apparent breaches of security such as loss, theft, or unauthorized disclosure or use of your username or password by contacting us using the information provided below. You may be liable to CLEANING FOR BUSY PEOPLE for losses due to any unauthorized use of your account.

REQUESTING OUR SERVICES. By requesting a Quote in any available way, online, in-person, or over the phone, you are agreeing to the following:  

You agree CLEANING FOR BUSY PEOPLE and its respective subsidiaries, affiliates, agents, service providers, successors and assigns (collectively, “we,” “us,” or “our”) communicating and otherwise conducting business with you electronically. You are also agreeing to use electronic records and signatures throughout the course of our relationship.
You agree to receive electronic communications from us and to conduct account transactions with us either using your computer, mobile device, or any other electronic device.
You agree to receive, view and electronically sign communications. You agree that such electronic signatures will consist of clicking on buttons and/or checking boxes where indicated. You understand that your electronic signature will be binding to the same extent as if you signed on paper with an ink signature.
You agree we may deliver electronic communications to you in several ways, we will either: (1) email them to you; (2) text them to you; (3) post them on our website; (4) present them on-screen or for you to download (use ‘print’ or ‘save’ features to download a copy); or (5) include them in other electronic communications that we are delivering to you. If we are not emailing, texting, or presenting the information to you directly, we will tell you where you can go to view that information.
Communications from CLEANING FOR BUSY PEOPLE, its affiliated companies and/or Providers, may include but are not limited to: operational communications concerning your User account or use of the CLEANING FOR BUSY PEOPLE Site or Services, updates concerning new and existing features on the CLEANING FOR BUSY PEOPLE Site, communications concerning promotions run by us or our third- party partners, and news concerning CLEANING FOR BUSY PEOPLE and industry developments.
Standard text messaging charges applied by your cell phone carrier will apply to text messages we send.
You agree to updating your contact information. Whenever you change your email or mobile number, you agree to notify us via email at [email protected] or call (201) 669-9467.
You understand you can withdraw your consent to receiving electronic communications. You have the right to withdraw this consent at any time. You agree that withdrawing you consent may terminate your access to CLEANING FOR BUSY PEOPLE online services, and therefore you relationship with us. To withdraw your consent to receiving electronic communications, you may call (201) 669-9467, Monday to Saturday: 8:30am – 5:30 pm, or email [email protected]

IF YOU WISH TO OPT OUT OF PROMOTIONAL EMAILS, YOU CAN UNSUBSCRIBE FROM OUR PROMOTIONAL EMAIL LIST BY FOLLOWING THE UNSUBSCRIBE OPTIONS IN THE PROMOTIONAL EMAIL ITSELF, OR BY CONTACTING US AT [email protected] OR (201) 669-9467.

TEXTING. By sending a Quote Request or Creating an Account, you consent to receiving messages using automated technology. Messages may include offers from us, our parents, affiliates, franchisees, and partners. You can unsubscribe at any time from all messages by replying STOP or by contacting us at [email protected] , or (201) 669-9467. Your consent to receive text messages is not required to make a purchase. You represent that you are the owner or authorized user of the wireless device you use to send a Quote Request for service or Create an Account, and that you are authorized to approve the applicable charges. We will not be liable for any delays or failures in your receipt of any SMS or MMS messages as delivery is subject to effective transmission from your network operator and processing by your mobile device. SMS and MMS message services are provided on an AS-IS basis. The service and the content and materials received through the service are proprietary to us or our licensors, and is for your personal, non-commercial use only. You shall not damage, impair, interfere with or disrupt the service or its functionality. The service is available only in the United States. We reserve the right to alter charges and/or these terms and conditions from time to time. We may suspend or terminate the service to you if we believe you are in breach of our terms and conditions. We may discontinue the service at any time.

PAYMENT. By approving our Quote, you agree to save a credit/debit card in the Wallet section of Client Hub prior to your first Service, and you also agree Payment is due the day the cleaning service is completed. We accept all major credit/debit cards (Visa, Mastercard, Amex & Discover).

On the day of the cleaning visit, upon its conclusion, we’ll automatically email and/or text your invoice.
Click on the link provided on your invoice, from there you can choose to:
1. Pay with the Credit or Debit Card on file, or to use a different card.
2. Depending on your device, you can also pay with Apple or Google Pay.
Pay directly from your phone with Zelle or Venmo.
Otherwise, payment will automatically be processed the day after the completion of the service using the card on file without any manual interaction needed from you or our staff.
Once payment is successfully processed, a “Thank You For Your Payment” message will be sent to you with the details of the transaction.

All charges are facilitated through a third-party payment processing service (e.g., Stripe, Inc., WorldPay or PayPal, Inc.). CLEANING FOR BUSY PEOPLE may replace its third-party payment processing services without notice to you.

ONE-TIME $1 DEPOSIT & STORING A CREDIT/DEBIT CARD FOR FUTURE PAYMENTS. After receiving a Quote Request from you, we will email and/or text a Quote that includes a one-time $1 deposit and a link directing you to Client Hub / Wallet section where the Quote can be approved (or changes can be requested) and the deposit can be paid. When a client enters the credit or debit card information, there will be a text that reads: “By paying this deposit you agree to have your card securely saved for future use, and authorize CLEANING FOR BUSY PEOPLE to charge your card for cleaning services rendered, Extra Services requested, tips added, rescheduling or cancellation fees incurred, and service charges & fees for unpaid balances, decline cards or insufficient funds (NSF) earned.” The one-time $1 deposit is only requested to facilitate the saving process of your card, and will be applied towards your first cleaning service invoice. The invoice will include the cleaning service total (and any other service requested, tips added, and fees & charges incurred), minus the $1 deposit, plus applicable taxes. Once the Quote is approved, the $1 deposit is successfully paid, and the card securely saved for future use, the cleaning visit(s) will be scheduled.

REMOVING & ADDING ADDITIONAL CREDIT/DEBIT CARDS IN THE WALLET SECTION OF CLIENT HUB. To remove a credit/debit card on file, clients click the “red garbage can” icon next to the card and it will be removed as a stored payment method. If clients only have one payment method on file, there will be a prompt instructing them to contact our offices at (201) 669-9467 since we require at least one credit/debit card saved on file. If a new card is not added as payment method, the account will be suspended and future visits put on hold. If adding more than one card as payment method, clients can also check a box to indicate which one of the cards is the default payment method. The default payment method is the one that will be charged for when we process payments. To remove a payment method, you can click the “red garbage can" icon and it will be removed as a stored payment method.

DELINQUENT ACCOUNTS. Unpaid past due balances and/or unsuccessful payment charges (for example, the card on file has expired or the card is declined for another reason) will temporarily suspended an account and any scheduled visits. You agree to pay immediately with a new credit/debit card the past due unpaid balance, plus a 2% monthly service charge, and any non-sufficient funds (NSF) fees charged by the bank or credit card processor. You also agree that the new credit/debit card will be the payment method charged going forward. When a payment is delinquent for 45 days or more, it will reported it to a credit bureau (Equifax, Experian, and/or TransUnion). If there is a history of continual unsuccessful Payments, we will require payment prior to a cleaning visit.

PRICING CHANGES & ADJUSTMENTS. You agree CLEANING FOR BUSY PEOPLE will review pricing and expenses at least once yearly, and will notify you of any service increases. You also agree, changes in service and/or frequency of visits, adding/removing rooms, adding Extra Services, as well as changes in home/office activity levels & lifestyle may change the initial price quoted and result in permanent or temporary price adjustments. Skipping, cancelling or rescheduling services may result in an additional fee for extra build-up on the next service visit.

In some cases CLEANING FOR BUSY PEOPLE may quote a cleaning service price at the time of your request without walking or seeing your home/office. You understand and agree the quote provided is subject to change depending on the overall condition of the property and the confirmation that correct details were provided. If during your cleaning service you change the quoted services or our cleaning professionals confirm the details provided are incorrect or false, we will adjust the service price based on the true details and condition of the property. CLEANING FOR BUSY PEOPLE does not guarantee that a quoted price will not change, especially when details or conditions of the property were not represented accurately or fully when scheduling the cleaning service. If a quoted price underestimates the price of your cleaning service and the condition of your home or office is much worse than predicted, you agree we will either adjust the price or refuse the service.

CANCELLING OR RESCHEDULING SCHEDULED VISITS. Once you have booked a service visit with us it means that we have reserved time in our schedule exclusively for you. Without proper advanced notice we will not have enough time to fill the schedule with another client impacting our cleaning professionals paychecks. If you need to reschedule or cancel a cleaning visit, you agree to either email us at [email protected] or call our office (201) 669-9467 at least 72 hours before the cleaning visit to avoid incurring fees. Your emails, calls & v-messages are time stamped for accuracy.

Less than 72 hours’ notice, you incur a $50 fee regardless of the size of your property.
Less than 48 hours’ notice, you incur a $100 fee regardless of the size of your property.
Less than 24 hours’ notice, you incur a $150 fee regardless of the size of your property.
Turning away or locking out from our cleaning professionals the day of the cleaning service, you incur a $250 fee regardless of the size of your property.

Please note, cancelling or rescheduling services may result in an additional built-up fee on the next cleaning visit. Last-minute cancellations can be prevented if you provide us with access to your home. CLEANING FOR BUSY PEOPLE is bonded and insured against any problems associated with giving us access to your home/office.

INCLEMENT WEATHER. We strive to give our employees a safe work environment and to adhere to the Department of Labor Occupational Safety and Health Administration (OSHA) guidelines that include assessing inclement weather risks for jobs requiring travel/driving. In the event of hazardous weather conditions such as snow, ice, tornados or an electrical storm in the immediate vicinity we will delay, cancel or reschedule our cleaning visits. You will be notified in advance via email or text message.

ACCESS TO YOUR HOME/OFFICE. On the day(s) of service, we will need entry to your home or office to perform the cleaning service. If you or somebody else opens for us, they don’t need to be there during the entire time of service, your home will be locked when the cleaning team leaves. CLEANING FOR BUSY PEOPLE is bonded and insured against any problems associated with giving us access to your home. You agree to paid the maximum cancellation fee of $250 if our cleaning professionals cannot gain access to your home or are turned away on the day of service.

SAFELY STORING YOUR KEYS & CODES.

Restricted access to keys, and security measures.

The keys are in a bolt safe in our office.
The owner is the only person that has access to the safe & the keys.
None of the keys have any sort of traceable indicator to identify who does the key belong to. Each key has a numbered code that only the owner understand. In the extremely unlikely event that a key is lost or stolen there would be nothing connecting it to where it corresponds.

How daily assignment of keys is conducted.

Each morning route supervisors are assigned keys in a chronological numbered sequence for the routes they will be visiting that day.
Supervisors sign a key log of the keys they are carrying for the day, we will forever now know who had access at one point to the client’s keys. (Signature, time, date)
Supervisors sign a key log of keys they are returning for the day, we will know that all keys were properly returned. (Signature, time, date)
Throughout workday the supervisor will keep the keys secured in the same spot on their body, so there is no possibility of misplacing keys. After properly closing a clients home the supervisor will confirm they have the customers key secured in their possession.
No one but the supervisor will be allowed to touch the keys of the client assigned to them.

Internal Management & Logistics of keys.

When we receive a new set of keys (garage code, gate code, alarm code, hiding location, or entry method, etc.) from the customer they must show us how to properly conduct the entry method.
When we issue to a supervisor the key ring with the corresponding keys for the cleaning stops of the day they are simply labeled which stop this key corresponds to. (#1, #3, #7 etc.)
Part of our end of day reconciliation involves typing our key logs into an excel file saved with the date so we have readily accessible who had access to each client.

Ulterior Entry Methods.

Garage codes: are place on little dog tags and follow the same coding concept as keys. Similar principle to no one but the supervisor being able to touch keys, non-managerial staff is not allowed to stand near garage while supervisor is punching in code.
Hidden keys: if the customer prefers having a designated spot we will utilize the key and return it to its hiding spot. Supervisor will assure there is no one but themselves present when they stash the key. We encourage clients to leave the key in this stash spot only on days of cleaning service. This methodology should only be used if residence has privacy to allow this.
Side door unlocked: We will enter though a designated side door, when our work is complete we will make sure that side door is locked from the inside. This methodology should only be used if residence has privacy to allow this.
Neighbor or front desk: Similar to a drop box, having a neighbor or front desk give us keys for access and returning the keys upon completion. Proper coordinating must be conducted so front desk and neighbors are present when we arrive and leave.
Alarm codes: Customers will show us how to properly activate and disactivate alarms. If we are accessing a residence with an alarm code CUSTOMERS MUST HAVE THEIR CELL PHONES readily available in case any issues pop up with the alarm we may contact them immediately. Alarm codes will be issued along with a clients key in the same fashion garage codes are issued.
Gated access to building: Having the proper access code, or permission to be allowed must be properly coordinated. Gate access codes will be handled like garage codes.

CELLPHONE ACCESSIBILITY WHEN WE CLEAN AND YOUR ARE NOT PRESENT. IF YOU ARE NOT PRESENT WHILE WE CLEAN, YOU AGREE TO HAVE YOUR CELL PHONE READILY ACCESSIBLE INCASE ANY SITUATION NEEDS YOUR ATTENTION.

SERVICE CHANGES, ADDING EXTRA SERVICES, & SPECIAL INSTRUCTIONS. We have a procedure for each room we clean, surface we encounter, task we perform, and tool & product we use. Our cleaning professionals are trained to follow our procedures, and to respect the instructions provided in your e-file. Following these instructions & procedures increase quality, productivity & safety, and move us away from the risk of making mistakes. When you need changes (permanent or temporary) to the services we perform for you, you agree to contact us directly at (201) 669-9467. Our friendly office staff would be happy to update your file, and if necessary provide you with a new Quote. Please allow a week to be sure your request is recorded correctly in your file and for us a to allot additional time in our schedule if necessary.

SOLICITING OR HIRING OUR CLEANING PROFESSIONALS. You agree CLEANING FOR BUSY PEOPLE invests heavily in training methods and background screening to find quality employees. Directly or Indirectly hiring, soliciting, exchanging contact information, or accepting side propositions with a current employee and/or hiring, soliciting, exchanging contact information or accepting side propositions with an ex-employee within the 6-month period after employment makes you liable for an employment referral fee of $3,000.00. By using our services, you agree to notify us of any attempts to solicit or accept illegal business, otherwise; Attorney, Legal and miscellaneous expenses incurred to investigate and/or collect this fee will be added if this employment is discovered. Exchanging contact info is considered part of this breach. The employment referral fee, plus any additional Attorney, Legal and miscellaneous expenses will be invoiced and automatically charged to your credit/debit card on file. Please be aware, all our employees have signed a Non-Disclosure Agreement and a Non Solicitation Agreement that prevents them for soliciting clients, customers, or other employees for 6 months after leaving the company.

INSURANCE CLAIMS. CLEANING FOR BUSY PEOPLE provides limited protections for claims of completed cleaning services. Your claim is eligible, provided that you report the issue within forty-eight (48) hours of the cleaning service appointment to [email protected] or call (201) 669-9467. If you do not report the issue within forty-eight (48) hours of the completion of the cleaning service, the claim is ineligible. For routine services, each cleaning visit is treated as a separate occurrence. Subject to the exclusions below and the terms and conditions and limitations described here, we will compensate claims the lowest amount of: (1) up to USD $2,500 per occurrence for losses arising from property damage as a direct result of negligence of our cleaning professional during performance of a cleaning service or (2) up to USD $1,000 for losses arising from damage to floors and items containing granite, marble or any other stone work as a direct result of negligence of our cleaning professional during the performance of a cleaning service; or (3) up to USD $2,500, in the aggregate, for losses arising from theft by a cleaning professional during performance of an schedule cleaning service.

Conditions & Exclusions, Your Primary Insurance. If you carry insurance that would cover you in the event of a claim (as listed, such as renter’s insurance, homeowner’s insurance, automobile insurance or an umbrella policy (“Personal Insurance”), you agree that your insurance is primary and that CLEANING FOR BUSY PEOPLE insurance is secondary. The CLEANING FOR BUSY PEOPLE insurance will only compensate for losses to the extent not otherwise covered by your insurance and only as described within these terms.

Coverage under the CLEANING FOR BUSY PEOPLE insurance. Your claim will be covered under the CLEANING FOR BUSY PEOPLE insurance, subject to the exclusions below, provided:

Your booking does not violate any CLEANING FOR BUSY PEOPLE’s Terms of Use;
You have reported the claim within 48 hours of the cleaning service;
You have filed a full claim form within 7 days;
Your CLEANING FOR BUSY PEOPLE account is in good standing with no outstanding balances owed;
You have identified fragile, unstable, already broken, and other breakable items and communicated the location and identity of those items to CLEANING FOR BUSY PEOPLE’s office and/or to the professional cleaners prior to the start of the cleaning service;
You have accounted for and secured all valuables, heirlooms, irreplaceable objects, collectibles, fire arms, and anything too fragile, dangerous or expensive that you do not want CLEANING FOR BUSY PEOPLE cleaning professionals to dust, wipe or touch prior to the start of the cleaning service.
You have correctly insured your valuables, heirlooms, irreplaceable items, collectibles, anything too fragile or expensive.

Exclusions under the CLEANING FOR BUSY PEOPLE insurance. CLEANING FOR BUSY PEOPLE insurance does not cover the following:

losses arising out of acts of nature, including, but not limited to, pollution, earthquakes and weather related events such as hurricanes and tornadoes;
losses arising out of interruption of business, loss of market, loss of income and/or loss of use;
losses for property damage and theft exceeding the original value and/or replacement value for such property, less any standard depreciation;
losses arising from your negligence of negligence from a third party;
losses arising from a manufacturer’s or a product’s defects;
losses from pre-existing damages or conditions of the item or property;
losses from items or property improperly installed;
loses form items not insured or stored correctly;
losses arising from items supplied by you or due to your request or recommendations (e.g., if a manufacturer recommends affixing furniture to a wall and you declined to have furniture affixed, you requested the use a particular cleaning product, equipment or tool and we obliged, etc.);
losses arising from flooding and/or water damage including mold, fungi or bacteria;
losses arising from products containing hazardous or harmful materials, acts of terrorism, product liability, or pollution;
losses of cash, third party gift cards, and securities;
losses as a result of theft of property in excess of USD 5,000 or any other intentional wrongful act by a cleaning professional;
losses arising from normal wear and tear;
losses for items that retain their functionality;
losses based on sentimental and/or undocumented intangible value;
losses related to repairs outside of the area where the cleaning service was performed;
losses of pets, personal liability or damage to shared or common areas;
losses arising from shipping costs and/or shipping of replacement items and/or taxes incurred in purchasing the original and/or replacement items;
losses of theft without a valid police report, if requested by CLEANING FOR BUSY PEOPLE insurance; and losses with insufficient documentation.

How to Submit a Claim. Report of a claim must be made within 48 hours after the cleaning service occurs. After submitting your first report, you will be asked to complete the full claim form within 7 days of receipt. We urge you to read through these terms and conditions prior to submitting a claim. All claims will be reviewed on a case-by-case basis. During CLEANING FOR BUSY PEOPLE’s claim assessment process, you may be required to provide written detailed: (i) proof of ownership of damaged/missing item (ii) proof of value of damaged/missing item and (iii) proof of damage or loss. If such information is requested, you will have 30 days from the date of the request to send CLEANING FOR BUSY PEOPLE the requested information. If you fail to provide the requested information within the 30 day time period and/or fail to contact CLEANING FOR BUSY PEOPLE to arrange for an extension of time, your claim will be considered closed. You also agree to: (i) protect and preserve any damaged property that is the basis of a claim from further damage, (ii) assist and allow CLEANING FOR BUSY PEOPLE or its insurers access to inspect and make copies, photographs and recordings of anything relating to the claim, (iii) accept repairs and/or remediation, (iv) accept a replacement only if repairs are proven not to be an option, (v) submit requested materials by the dates outlined by the CLEANING FOR BUSY PEOPLE resolutions team, and (vi) accept a replacement item subject to the standard depreciation of that item.

If Any Part of Your Claim is Approved. If any part of your claim is approved, then as a condition to any payment to you, you will be required to execute and deliver to CLEANING FOR BUSY PEOPLE a release agreement and assign to CLEANING FOR BUSY PEOPLE or its insurer any rights and remedies you may have to recover amounts paid to you with respect to an approved claim from any party that is financially responsible for the approve claims and any rights in any property that is recovered

RIGHT TO REFUSE SERVICE. CLEANING FOR BUSY PEOPLE reserves the right to remove its employees from your home/office should its condition is unreasonable or extreme and you failed to notify our office prior to our visit (such as cleaning after a big disaster), the environment is or becomes unsafe, or they feel threatened (such as yelling, name-calling or other aggressive or demeaning behavior). You agree to paid the maximum cancellation fee of $250.

PETS. You agree to inform CLEANING FOR BUSY PEOPLE if you have pets prior to our first cleaning visit, and to provide any information regarding your pets that would be helpful for us to know. For the safety of your pets & our crew, we ask that your pets are restricted and out of the way from the areas of your home we clean. We will not be responsible for your pets if they are not restricted and escape. If your pets may become overly anxious while we are there, or are in any way aggressive, we ask that you not only restrict them but secure, kennel, or use daycare to ensure the safety of our professional cleaners. If your pet harms any of our cleaning professionals, our insurance requires your pet is reported to the authorities – breaking the skin will result in our harmed cleaning professional going to the doctor. You agree to release your pet’s vet records immediately. If your pet presents a safety concern, CLEANING FOR BUSY PEOPLE reserves the right to remove its employees from your home. If removal of our cleaning professionals is due to your aggressive pets, you agree to paid the maximum cancellation fee of $250.

REFERRALS. Users/Customers who refer are called “Referrers.” Individuals who receive a referral are called “Referred Users/Customers.” An “eligible” Referrer who is fully compliant with these Terms of Use may receive a “Credit Balance Reward” for every “Qualified Referral”. An “eligible” Referred User/Customer who is fully compliant with these Terms of Use may receive a “Credit Balance Reward” for successfully submitting his/her Quote Request Form for Cleaning Services by clicking the personal link emailed by Referrer. CLEANING FOR BUSY PEOPLE employees, officers and directors and their immediate families, their affiliates, parent companies, subsidiaries, and subcontracting service providers are not eligible to participate. All information collected through the Referral Program will be used only in accordance with CLEANING FOR BUSY PEOPLE Privacy Policy.

To be “eligible,” a Referrer must:

Be an individual, not a corporation or any other legal entity,
be a legal resident of the United States of America,
be at least 18 years old,
be an existing CLEANING FOR BUSY PEOPLE user/customer,
be the account holder, and
have completed & paid at least one cleaning service in the past 3 months.

To Make a Referral,

an individual must have created an account & have access to CLEANING FOR BUSY PEOPLE online Client Hub,
he/she has been provided with a unique personal referral link, and
once a User/Customer refers a friend, family member or colleague, he/she becomes a Referrer.

To be “eligible,” a Referred User/Customer must:

Be an individual, not a corporation or any other legal entity,
be a legal resident of the United States of America,
be at least 18 years old,
be a new customer with for CLEANING FOR BUSY PEOPLE,
have a residence in one of CLEANING FOR BUSY PEOPLE serviced zip codes, and
be the first Referred User/Customer in this residence address.

A “Qualified Referral” means that all the following conditions are met,

the Referred User/Customer completes the Quote Request Form for Cleaning Services using the Referrer’s “Personal Link.” If a Referred User/Customer completes the Quote Request Form for Cleaning Services using any other link or method, it will not count as a Qualified Referral and the Referrer will not earn a Credit Balance Reward,
the Referred User/Customer (or any family member, friend or tenant within the same home residence) has not previously used CLEANING FOR BUSY PEOPLE service under any email address or alias,
only one Qualified Referral for each Referred User/Customer.

Referrer & Referred User/Customers Earning “Credit Balance Rewards”.

Referrer shall earn Credit Balance Rewards for each unique Qualified Referral.
Credit Balance Rewards will be added to Referrer account once Referred User/Customers have completed & paid his/her first cleaning service.
Referrer can use Credit Balance Rewards toward his/her future cleaning services once they have acquired a min of $30 Credit Balance Reward.
Referred User/Customers shall earn Credit Balance Rewards one time only when he/she completes the Quote Request Form for Cleaning Services using Referrer’s “Personal Link.”
Referred User/Customers can use Credit Balance Rewards toward his/her future first cleaning service.
Referred User/Customers must complete the first cleaning service to be able to use $30 Credit Balance Reward.
Referred User/Customers can become Referrers themselves only after they have completed & paid his/her first cleaning service.

Referral “Credit Balance Rewards”.

Referral Credit Balance Reward balances expired one year after received.
Referral Credit Balance Reward balances may not be combined with any other coupons, discounts or promo codes.
Referral Credit Balance Reward balances are not valid towards the purchase of CLEANING FOR BUSY PEOPLE Gift Certificates.
Upon cancellation of CLEANING FOR BUSY PEOPLE account for any reason, any unused Referral Credit Balance Rewards by the Referrer or the Referred User/Customer are immediately forfeited.
Referral Credit Balance Rewards have no monetary value, may not be redeemed for cash, are not transferable and may not be auctioned, traded, bartered or sold.
Upon termination of this Referral Program or any portion thereof for any reason, any unused Referral Credit Balance Credits by the Referrer or the Referred User/Customer are immediately forfeited.

Verified Qualified Referrals. Referral Credit Balance Rewards are subject to verification. CLEANING FOR BUSY PEOPLE may delay a Referral Credit Balance Reward for the purposes of investigation and may, in its sole discretion, refuse to verify and process any transaction deemed to be fraudulent, suspicious, in violation of these Terms of Use, or believed it will impose potential liability on itself, its subsidiaries, affiliates or any of their respective officers, directors, employees, representatives and agents. All CLEANING FOR BUSY PEOPLE decisions are final and binding, including decisions as to whether a Qualified Referral or Referral Credit Balance Reward is verified.

RESPONSIBILITY, RESTRICTIONS AND REMOVAL OF USER-GENERATED CONTENT POSTED ON OR TRHOUGH THIS SITE. You are responsible for User-Generated Content (UGC) that you post. Under no circumstances will we be liable in any way for any UGC. This means that you, not CLEANING FOR BUSY PEOPLE, are entirely responsible for all UGC that you post and that you can be held personally liable for comments that are defamatory, obscene, or libelous, or that violate these Terms of Use, an obligation of confidentiality, or the rights of others. You represent and warrant that for all UGC: (i) you own or have all necessary rights, licenses, and permissions to use and grant CLEANING FOR BUSY PEOPLE authority to use all intellectual property or proprietary rights therein; and (ii) you have the appropriate consent and permission of each identifiable individual in the UGC to use their name, image, and likeness. Because we do not control the UGC posted on or through this Site, we cannot and do not warrant or guarantee the truthfulness, integrity, suitability, or quality of that UGC. You also agree and understand that by accessing this Site, you may encounter UGC that you may consider to be objectionable. We have no responsibility for any UGC, including without limitation any errors or omissions therein. We are not liable for any loss or damage of any kind you may claim was incurred because of the use of any UGC posted, emailed, transmitted, or otherwise made available on or through this Site. The UGC posted on or through this Site expresses the personal opinions of the individuals who posted it and does not necessarily reflect the views of CLEANING FOR BUSY PEOPLE or any person or entity associated with CLEANING FOR BUSY PEOPLE. You own User-Generated Content, but we may use it. You understand that whether or not UGC is published, we do not guarantee any confidentiality with respect to any UGC. You own the copyright in any original UGC you post. We do not claim any copyrights in UGC. However, by using this Site you are granting us and our subsidiaries, affiliates, successors and assigns, a nonexclusive, fully paid, worldwide, perpetual, irrevocable, royalty-free, transferable license (with the right to sublicense through unlimited levels of sublicensees) to use, copy, modify, distribute, publicly display and perform, publish, transmit, remove, retain repurpose, and commercialize UGC you post in any and all media or form of communication whether now existing or hereafter developed, without obtaining additional consent, without restriction, notification, or attribution, and without compensating you in any way, and to authorize others to do the same. For this reason, we ask that you not post any UGC that you do not wish to license to us, including any photographs, videos, confidential information, or product ideas. We may disclose and/or remove User-Generated Content. CLEANING FOR BUSY PEOPLE has certain rights. We have the right (but do not assume the obligation) to: monitor all UGC, require that you avoid certain subjects, remove or block any UGC at any time without notice at our sole and absolute discretion,

disclose any UGC and the identity of the user who posted it in response to a subpoena or whenever we believe that disclosure is appropriate to comply with the law or a court order, to prevent or investigate a possible crime or other violation of law, to protect the rights of CLEANING FOR BUSY PEOPLE or others, or to enforce these Terms of Use, and

terminate your access to and use of this Site, or to modify, edit or block your transmissions thereto in our sole discretion.

You agree that our exercise of such discretion shall not render us the owners of UGC you post, and that you will retain ownership thereof as described above.

Restrictions on User-Generated Content. It is a condition of these Terms of Use that you do not upload, post, transmit or otherwise make available:

any UGC that is unlawful, harmful, hateful, threatening, abusive, harassing, libelous, defamatory, obscene, vulgar, pornographic, profane, racially disparaging, indecent, or invasive of another’s privacy,
any UGC that constitutes or encourages activity illegal under criminal or civil law,
any UGC that is false, misleading, or fraudulent,
any UGC that you do not have a right to make available under any law or under contractual or fiduciary relationships,
any UGC that violates or infringes upon the rights of others, including UGC which violates the patent rights, copyrights, trademark rights, privacy rights, publicity rights, trade secret rights, confidentiality rights, contract rights, or any other rights of any individual, living or deceased, or any legal entity,
any UGC that contains the image, name, or likeness of anyone other than yourself, unless (i) that person is at least eighteen years old, and you have first obtained his/her express written permission or (ii) that person is under eighteen years old but you are his/her parent or legal guardian,
any request for or solicitation of any personal or private information from any individual,
any request for or solicitation of money, goods, or services for private gain,
any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment, or
any UGC that contains advertising, promotions, or marketing, or which otherwise has a commercial purpose.
impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity, or
violate any local, state, national or international law, rule, or regulation.

By posting User-Generated Content, you represent and warrant that (i) you own or otherwise control all of the rights to the UGC and have the right to grant the license set forth in these Terms of Use; (ii) the UGC is accurate, and (iii) you have read, understood, and your UGC fully complies with these Terms of Use and applicable laws and will not cause injury to any person or entity

Removal of Content. In general, you can seek removal of objectionable UGC by contacting us at [email protected]. We will review all such requests and will remove UGC that we determine should be removed, in our sole discretion and in accordance with these Terms of Use and applicable law. Please be aware, however, that if the UGC has already been distributed to other websites or published in other media, we will not be able to recapture and delete it. Also, a back-up or residual copy of the UGC we remove from this Site may remain on back-up servers.

VIOLATION OF COPYRIGHTS. CLEANING FOR BUSY PEOPLE does not knowingly violate or permit others to violate the copyrights of others. We will promptly remove or disable access to material that we know is infringing or if we become aware of circumstances from which infringing activity is apparent. If you believe that your own work, or the work of a third party for whom you are authorized to act, is featured on this Site or has been otherwise copied and made available on this Site in a manner that constitute copyright infringement, please notify us immediately. Your notice must be in writing and must include: an electronic or physical signature of the copyright owner or of the person authorized to act on behalf of the owner of the copyright interest, a description of the copyrighted work that you claim has been infringed, a description of where the material that you claim is infringing is located on this Site (including the URL, title and/or item number if applicable, or other identifying characteristics), your name, address, telephone number, and email address, and, if you are not the owner of the copyright, the name of the owner, and a written statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law, and a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. Your statement must be sent to: [email protected]

YOUR FEEDBACK. Although we do not claim ownership of User-Generated Content you post using this Site, the Feedback you provide to us through this Site will be and remain our exclusive property. Your submission of Feedback will constitute an assignment to us of all worldwide rights, title, and interests in your Feedback, including all copyrights and other intellectual property rights in your Feedback. We will be entitled to reduce to practice, exploit, make, use, copy, disclose, display or perform publicly, distribute, improve, and modify any Feedback you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any Feedback that you do not wish to assign to us.

NON-CONFIDENTIAL INFORMATION. Except as expressly set forth in our Privacy Policy, and without limiting any other provisions of these Terms of Use, any communication or material you send to us by any means, including through the Services, by email, text message, or otherwise, is and will be non-confidential. We shall be free to use all ideas, suggestions, inventions, know-how, and techniques contained in such communication for any purpose, including invention, development, manufacturing, and marketing products, without any notification or compensation to you.

DISCLAIMERS. WE MAKE NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO THIS SITE OR ITS CONTENT, OR ANY PRODUCT OR SERVICE AVAILABLE ON OR PROMOTED THROUGH THIS SITE.

THIS SITE AND ALL OF ITS CONTENT (INCLUDING USER-GENERATED CONTENT) ARE PROVIDED ON AN “AS IS,” “AS AVAILABLE” BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, CLEANING FOR BUSY PEOPLE AND AFFILIATES DISCLAIM ANY AND ALL REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS, IMPLIED, ARISING BY STATUTE, CUSTOM, COURSE OF DEALING, COURSE OF PERFORMANCE OR IN ANY OTHER WAY, WITH RESPECT TO THIS SITE, ITS CONTENT, AND ANY PRODUCTS OR SERVICES AVAILABLE OR PROMOTED THROUGH THIS SITE.

WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, CLEANING FOR BUSY PEOPLE AND ITS AFFILIATES DISCLAIM ALL REPRESENTATIONS AND WARRANTIES RELATED TO AND ASSUMES NO LIABILITY FOR ANY (A) TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; (B) ISSUES RELATING TO THE SECURITY OF THIS SITE; (C) THAT THE CONTENT OF THIS SITE IS ACCURATE, COMPLETE OR CURRENT; (D) THAT THIS SITE WILL OPERATE WITHOUT INTERRUPTION OR ERRORS, MISTAKES OR INACCURACIES; (E) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE, RESULTING FROM ACCESS TO OR USE OF THE SITE; AND (F) ANY UNAUTHORIZED ACCESS TO OR USE OF THIS SITE, OUR SERVERS, OR ANY PERSONAL OR SENSITIVE PERSONAL INFORMATION WE STORE.

WE DO NOT REPRESENT OR WARRANT THAT THIS SITE, ITS SERVERS, OR ANY TRANSMISSIONS SENT FROM US OR THROUGH THIS SITE WILL BE FREE OF ANY HARMFUL COMPONENTS (INCLUDING VIRUSES).

CLEANING FOR BUSY PEOPLE DOES NOT ENDORSE AND IS NOT RESPONSIBLE FOR STATEMENTS, ADVICE, AND OPINIONS MADE BY ANYONE OTHER THAN AUTHORIZED SPOKESPERSONS. WE DO NOT ENDORSE AND ARE NOT RESPONSIBLE FOR ANY STATEMENTS, ADVICE, OR OPINIONS CONTAINED IN USER-GENERATED CONTENT AND SUCH STATEMENTS, ADVICE AND OPINIONS DO NOT IN ANY WAY REFLECT THE STATEMENTS, ADVICE AND OPINIONS OF CLEANING FOR BUSY PEOPLE.

WE DO NOT MAKE ANY REPRESENTATIONS OR WARRANTIES AGAINST THE POSSIBILITY OF DELETION, MISDELIVERY, OR FAILURE TO STORE COMMUNICATIONS, PERSONALIZED SETTINGS, OR OTHER DATA. YOU ACCEPT THAT OUR SHAREHOLDERS, PARENTS, AFFILIATES, OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AND OTHER REPRESENTATIVES SHALL HAVE THE BENEFIT OF THIS CLAUSE.

APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OF CERTAIN WARRANTIES, SO ALL OR PART OF THIS DISCLAIMER OF WARRANTIES MAY NOT APPLY TO YOU. YOU AGREE THAT YOUR USE OF THE SITE SHALL BE AT YOUR SOLE RISK.

LIMITATION OF LIABILITY. TO THE EXTENT PERMITTED BY LAW WE, ON BEHALF OF OUR PARENTS, AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, LICENSORS, AND SERVICE PROVIDERS, EXCLUDE AND DISCLAIM LIABILITY FOR ANY LOSSES AND EXPENSES OF WHATEVER NATURE INCLUDING, WITHOUT LIMITATION, ANY DIRECT, INDIRECT, GENERAL, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES; LOSS OF USE OR DATA; LOSS CAUSED BY A VIRUS OR THE LIKE; LOSS OF INCOME OR PROFIT; LOSS OF OR DAMAGE TO PROPERTY; THIRD PARTY CLAIMS; OR OTHER LOSSES, EVEN IF WE'VE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS SITE.

YOU ASSUME TOTAL RESPONSIBILITY FOR ESTABLISHING SUCH PROCEDURES FOR DATA BACK UP AND VIRUS CHECKING AS YOU CONSIDER NECESSARY. THIS LIMITATION OF LIABILITY APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR ANY OTHER BASIS.

IF ANY PART OF THIS LIMITATION ON LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN THE AGGREGATE LIABILITY OF THE RELEASED PARTIES FOR LIABILITIES THAT OTHERWISE WOULD HAVE BEEN LIMITED SHALL NOT EXCEED TEN DOLLARS ($10.00).

This Site gives you specific legal rights and you may also have other rights which may vary from state to state. Some jurisdictions do not allow certain kinds of limitations or exclusions of liability, so the limitations and exclusions set out in these Terms of Use may not apply to you. Other jurisdictions allow limitations and exclusions subject to certain conditions. In such a case the limitations and exclusions set out in these Terms of Use shall apply to the fullest extent permitted by the laws of such applicable jurisdictions. Your statutory rights as a consumer, if any, are not affected by these provisions, and we do not seek to exclude or limit liability for fraudulent misrepresentation.

LINKS TO THIRD-PARTY WEBSITES. This Site may provide links to other websites operated by third parties (i.e., social media websites, vendor pages, websites of other corporations, limited liability companies, etc.). We have no control over third-party websites, we are not responsible for the availability of those websites and do not endorse and are not responsible or liable for any content, advertising, services, products, or other materials on or available from such websites. CLEANING FOR BUSY PEOPLE shall not be responsible or liable, directly, or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, advertising, services, products, or other materials on or available from such websites. These Terms of Use do not apply to your use of third-party websites; your use of such websites is subject to the terms and policies of the owner of such websites.

MODIFICATION AND DISCONTINUATION. CLEANING FOR BUSY PEOPLE reserves the right to modify these Terms of Use at any time in its sole and absolute discretion. Unless otherwise prohibited by law, such modifications will be effective immediately upon being posted on this Site, or when communicated by email when required by applicable law. Continuing to access and/or use the Site or Services after we post modifications to the Terms constitutes your acceptance of such modifications. If at any time you choose not to accept these Terms of Use, you should not use this Site. These Terms of Use, and any rights granted hereunder, may not be transferred or assigned by you, but may be assigned by us without consent or restriction. Further we reserve the right to modify, suspend, or discontinue the Site (or any part of the Site, Content or any Services), temporarily or permanently, for any or no reason and without notice. You agree that we will not be liable to you or to any third party for any modification, suspension, or discontinuance of any Services or Content. For example, we may change the information and materials on the Site from time to time at our sole discretion, and we may restrict access to some or all of the Services and/or Content to both guests and users. Unless material changes are made to the arbitration provisions herein, you agree that modification of this Terms of Use does not create a renewed opportunity to opt out of arbitration (if applicable).

SEVERABILITY. If any provision of these Terms of Use is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Use will remain in full force and effect.

GOVERING LAW, JURISDICTION AND VENUE. To the extent that any dispute arising between us is not governed by the Arbitration Agreement set forth in “Arbitration Agreement” section below, the dispute will be governed by the laws of the state of New Jersey without regard to conflicts of laws principles. By using the Services and this Site, you hereby agree that any and all disputes regarding these Terms of Use, Services and/or Content that are not subject to the Arbitration Agreement set forth in “Arbitration Agreement” section below, will be brought in state or federal court located in Trenton, New Jersey, and you waive any claims that may arise under the laws of any other jurisdiction. YOU AGREE THAT, TO THE EXTENT PERMITTED BY APPLICABLE LAW, ANY AND ALL DISPUTES, CLAIMS, AND CAUSES OF ACTION ARISING OUT OF OR CONNECTED WITH THIS SITE AND/OR THESE TERMS, WILL BE RESOLVED INDIVIDUALLY, WITHOUT RESORT TO ANY FORM OF CLASS ACTION. This provision operates to the fullest extent permissible by law.

ARBITRATION AGREEMENT. PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHT TO BRING A LAWSUIT IN COURT. THIS SECTION LIMITS CERTAIN RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION, THE RIGHT TO A JURY TRIAL, THE RIGHT TO PARTICIPATE IN ANY FORM OF CLASS OR REPRESENTATIVE CLAIM, THE RIGHT TO ENGAGE IN DISCOVERY EXCEPT AS PROVIDED IN THE JAMS RULES AND PROCEDURES, AND THE RIGHT TO CERTAIN REMEDIES AND FORMS OF RELIEF. OTHER RIGHTS THAT YOU OR CLEANING FOR BUSY PEOPLE WOULD HAVE IN COURT ALSO MAY NOT BE AVAILABLE IN ARBITRATION.

This arbitration agreement governs Dispute between us. Except for small claims actions and requests for injunctive relief as explained further below, you and CLEANING FOR BUSY PEOPLE agree that all Disputes that arise between us shall be governed by binding arbitration pursuant to this section. The parties intend to give the term “Disputes” the broadest possible definition that will be enforced and it includes, but is not limited to, any and all disputes, controversies, or claims that rise out of or in any way relate to these Terms of Use, the Privacy Policy and the data we collect from you, your access to and use of the Site and/or Services, the Content, any product or service you book through use of the Site or Services. The parties further agree that the arbitrator and not a court will resolve all threshold issues of arbitrability, including but not limited to the enforceability, validity and/or scope of this agreement to arbitrate. For avoidance of doubt, this section applies to all Disputes between us, including those that arose or accrued before the parties entered into this agreement.
Governing Law and Rules. These Terms reflect a transaction involving commerce to which the Federal Arbitration Act (“FAA”) applies. To the extent the FAA and/or the Dispute requires the application of state law, the law of the state of New Jersey shall apply. The arbitration shall proceed pursuant to the current Jams Streamlined Arbitration Rules & Procedures if the amount in controversy is less than $250,000 and the Comprehensive Arbitration Rules and Procedures of JAMS if the amount in controversy exceeds $250,000 (collectively, the “JAMS Rules and Procedures”). The JAMS Rules and Procedures are available at https://www.jamsadr.com/ or by calling (800) 352-5267. The arbitration will be heard and determined by a single arbitrator, who shall be selected pursuant to the applicable JAMS Rules and Procedures. The arbitrator’s decision, judgment, or award in any such arbitration will be final and binding upon the parties and may be entered and enforced in any court having jurisdiction thereof.
Exceptions to Arbitration. The only Disputes that are not subject to arbitration pursuant to this section and may be maintained in court are claims for provisional or injunctive relief, including claims for pre-arbitral attachments, preliminary injunctions, or public injunctive relief. Filing a small claims action and/or making a request in court for the injunctive relief permitted by this subsection shall not be deemed a waiver of the right to arbitrate any additional Disputes that remain arbitrable under this section or that are interpreted as otherwise incompatible with the right to arbitrate.
Class Action Waiver. PLEASE READ THIS PARAGRAPH CAREFULLY—IT SIGNIFICANTLY AFFECTS YOUR LEGAL RIGHTS. All Disputes will be resolved on an individual basis and not on behalf of, or as any part of, a purported class, consolidated, representative or private attorney general proceeding.
If you initiate arbitration against us, you will be responsible for your portion of the professional fees for the arbitrator’s services or any other JAMS fees as set forth in the applicable JAMS rules. In the final award, the arbitrator may apportion the costs of arbitration, the compensation of the arbitrator, and/or the parties’ attorneys’ fees among the parties in such amounts as the arbitrator deems appropriate. Pursuant to the JAMS Rules and Procedures, the arbitration shall proceed in a location determined by the arbitrator (provided that such location is reasonably convenient for you), or at such other location as may be mutually agreed upon by the parties.
If any part of this section other than the Class Action Waiver is deemed to be invalid, unenforceable or illegal, then the balance of this arbitration provision shall remain in effect and shall be construed in accordance with its terms as if the invalid, unenforceable, illegal or conflicting provision were not contained herein. If the Class Action Waiver is deemed to be invalid, unenforceable or illegal, however, then the entirety of this arbitration provision shall be null and void and the Dispute shall proceed in court.

TERMINATION. CLEANING FOR BUSY PEOPLE may, in its sole discretion, and at any time, discontinue this Site or any part thereof, with or without notice, or may prevent your use of this Site with or without notice to you. You agree that you do not have any rights in this Site and that CLEANING FOR BUSY PEOPLE will have no liability to you if this Site is discontinued or your ability to access the Site or any content you may have posted on the Site is terminated.

FORCE MAJEURE. The liability of CLEANING FOR BUSY PEOPLE under this Agreement will be terminated if CLEANING FOR BUSY PEOPLE is prevented from fulfilling its responsibilities under the terms of this Agreement by reason of delays in transportation, shortages of fuel and/or materials, strikes, war, embargoes, fires, floods, quarantine restrictions, earthquakes, hurricanes, or any other act of God or circumstance or cause beyond the control of CLEANING FOR BUSY PEOPLE. CLEANING FOR BUSY PEOPLE reserves the right to adjust the Service charge in the event of any such occurrences or happenings.

INDEMNITY. You agree to indemnify, defend and hold harmless CLEANING FOR BUSY PEOPLE, its parents, subsidiaries and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Site in violation of these Terms of Use and/or arising from a breach of these Terms of Use and/or any breach of your representations and warranties set forth above and/or if any material that you post using this Site causes us to be liable to another. By installing any third-party application, you are authorizing such third-party application to perform the actions and/or share with the third-party application the information communicated to CLEANING FOR BUSY PEOPLE or requested from CLEANING FOR BUSY PEOPLE to perform the actions and/or share with the third-party application the information communicated to CLEANING FOR BUSY PEOPLE, or requested from CLEANING FOR BUSY PEOPLE. CLEANING FOR BUSY PEOPLE is going to send that information through the third-party application, which will then go through the internet. CLEANING FOR BUSY PEOPLE shall not be held responsible for any dissemination, use, misuse, and/or disclosure of the user's information through use of this or any third-party application.

ENTIRE AGREEMENT. These Terms of Use (together with our Privacy Policy and click-through agreements applicable to you) contain the entire understanding and agreement between you and CLEANING FOR BUSY PEOPLE with respect to this Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, between you and CLEANING FOR BUSY PEOPLE with respect to this Site and your use of this Site. In the event any provision of these Terms of Use is held unenforceable, such unenforceability will not affect the validity or enforceability of the remaining provisions and will be replaced by an enforceable provision that comes closest to the intention underlying the unenforceable provision. Our failure to enforce any provision of these Terms of Use or respond to a breach by you or any other party shall not in any way waive our right to enforce subsequently any terms or conditions of these Terms of Use or to act with respect to similar breaches.

DEFINITIONS.

The term “Account” means your CLEANING FOR BUSY PEOPLE personal profile or login on our platform (that may include a username, a passwords, email, name & last name, phone number, address, service preferences, stored credit/debit cards, etc.), which allows you to access specific features and functionalities that are not available to general visitors, like requesting services, paying invoices, printing receipts, referring friends, etc.
The term “Content” refers to all the software and code comprising or used to operate this Site, and all the text, photographs, images, illustrations, graphics, sound recordings, video and audio-video clips, and other materials available on this Site, including User-Generated Content and Feedback.
The terms “CLEANING FOR BUSY PEOPLE,” “we,” “us,” and “our” refer to CLEANING FOR BUSY PEOPLE.
The term “Feedback” refers to all the text, photographs, images, illustrations, graphics, sounds, video and audio-video clips, and other content you post on or through this Site that is specifically about how we can improve this Site and the products and services we make available through this Site.
The term “Communications” means any and all documents related to your CLEANING FOR BUSY PEOPLE account and service, that you obtain from us, including but not limited to any service schedule, transaction history, response, statement, receipt, invoice, remainder, document, and other information we provide to you, or that you sign or submit or agree to at our request.
The term “including” means “including, but not limited to.”
The term “Site” refers to any online or mobile website owned or operated by CLEANING FOR BUSY PEOPLE or its affiliates, on which these Terms of Use are posted.
The term “User-Generated Content” or “UGC” means all the text, photographs, images, illustrations, graphics, sounds, video, and audio-video clips, and other content you post using functionality on this Site that allows you to publicly post that content, communicate with other users, or otherwise engage in social networking activities and that does not constitute “Feedback.”
The term “Client Hub” refers to CLEANING FOR BUSY PEOPLE 24/7 mobile-friendly portal where clients manage all aspects of their CLEANING FOR BUSY PEOPLE account in one place - view work requests, request more work, and see past or upcoming work including approving quotes, checking scheduled visit appointments, seeing invoices, paying deposits, and printing receipts. Wallet & Referrals are part of Client Hub.
The term “Wallet” refers to CLEANING FOR BUSY PEOPLE self-serve secured option inside Client Hub where clients can manage new & existing credit/debit cards saved for future auto payments. To access Wallet, clients must log-in in Client Hub.

QUESTIONS. If you have any questions about this Site or these Terms of Use, please contact us at (201) 669-9467 or [email protected]